Star Battery House – Terms and Conditions


This Terms and Conditions page is an electronic record (a User Agreement) under applicable Indian laws (e.g., the Information Technology Act, 2000 and other statutes). It does not require any physical or digital signature. This Agreement is legally binding between you and Star Battery House and becomes effective upon your acceptance (for example, by using the website, app, or services).


Part I – General Provisions


  1. Acceptance: By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please discontinue use.
  2. Services Covered: Includes roadside assistance, battery replacement/delivery, technician services, and other support provided via our website or mobile application.
  3. Eligibility: You must be at least 18 years old and legally capable of entering into binding contracts under Indian law.
  4. Amendments: Star Battery House may update these Terms at any time. Continued use signifies acceptance of the updated Terms.

Part II – User Responsibilities & Conduct


  1. Accurate Information: You agree to provide true, complete, and updated information (e.g., name, vehicle details, contact number) when requesting services.
  2. Account Security: If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
  3. Lawful Use: You must not use the platform for any illegal, fraudulent, or abusive purpose.
  4. Prohibited Conduct:
    • Impersonating any person or misrepresenting your affiliation.
    • Interfering with the proper functioning of the website or app.
    • Engaging in activities that could harm or exploit other users.
    • Attempting to reverse-engineer, hack, or disrupt security systems.
  5. Payment Obligations: Users must pay applicable charges for services requested. Failure to complete payment may result in suspension or termination of services.
  6. Service Limitations: Users acknowledge that response times and service availability depend on location, technician availability, and external factors (traffic, weather, etc.).
  7. Third-Party Interactions: Any dealings with third-party vendors, partners, or technicians engaged through our platform are solely between you and the third party.

Part III – Company Rights & Disclaimers


  1. Service Availability: Star Battery House strives for uninterrupted service but does not guarantee that the app, website, or services will always be available, timely, or error-free.
  2. Right to Refuse Service: We reserve the right to deny or discontinue service to any user for misuse, non-payment, or breach of these Terms.
  3. Third-Party Services: Some services may involve third-party vendors (e.g., local technicians). Star Battery House is not liable for acts, omissions, or negligence of such third parties.
  4. Liability Disclaimer:
    • Services are provided on an "as is" and "as available" basis without warranties of any kind.
    • Star Battery House is not liable for indirect, incidental, or consequential damages (e.g., loss of profits, delays, inconvenience).
    • Our total liability for any claim is limited to the service fee paid by the user for that specific request.
  5. Indemnification: You agree to indemnify and hold harmless Star Battery House, its employees, partners, and affiliates against claims arising from your use of the services, violation of these Terms, or infringement of rights of others.
  6. Intellectual Property: All content (logos, trademarks, text, software, images) belongs to Star Battery House. Users are not allowed to copy, distribute, or use them without prior written consent.
  7. Force Majeure: Star Battery House is not liable for failure to perform obligations due to events beyond our control (natural disasters, strikes, internet outages, government restrictions, etc.).

Part IV – Governing Law & Dispute Resolution


  1. Governing Law: These Terms are governed by the laws of India.
  2. Dispute Resolution: Any disputes will first attempt to be resolved amicably. If unresolved, disputes shall be subject to the jurisdiction of courts in Pune, Maharashtra, India.

Part V – Contact Information


If you have any questions or concerns about these Terms, please contact us:

Email: starbatteryh@gmail.com
Phone: +91-7660066655